Professionalism and Courtesy
Since the day we walked into your showroom, you have treated us with respect and professionalism and courtesy. You answered our questions and gave us advice before we ever became customers. And, when we became clients, people we met in the showroom and hallways always treated us the same way. The workers in our home showed the same respect; they kept our kitchen clean, minimized the dust, respected our schedules, and cleaned up after they left, both inside and outside the house. Their installation work was meticulous and accurate.
Bill & Carol Y., Pleasanton [Read More]
I’d like to take this opportunity to recognize a few of the great people at New Century Marble & Granite. My experience started with Wendy Lin. She immediately looked at my plans & explained the number of slabs I would need for my project. She also informed me that New Century had their supply of Absolute Black Granite. The slabs were a pristine, excellent quality of black. I had become an expert after going around to 5 other marble & granite companies. She reserved 2 slabs with none of the pressure the other companies have, for example you must make a decision in 1 week or they’ll no longer hold the slab. I know the marble/granite companies aren’t supposed to play favorites but when I asked about New Century, they were highly recommended.
C Jones, Greenbrae [Read More]
Happy to Recommend New Century
I would like to take a minute to say thank you for your assistance in getting my kitchen countertops done for me. From template and shop work through installation, your efforts and the efforts of your staff were very professional.
While working for R.J. Dailey Construction, I’m surrounded by projects that represent the very highest in “Industry Standard.” I find those standards were met and then some, from beginning to end. If I may, however, I’d like you to know you have a real artist in Jose. When called on, Jose came over after installation to clean up my seam at the sink. When Jose finished his work, the seam went from acceptable setting to a much higher industry standard. Jose’s efforts are of the quality that’ll persuade others to use your company for their stone top needs. Thank you again for all your efforts. I’ll be happy to recommend New Century in the future.
John V., San Jose
Enthusiastically Recommend You to Others
Wanted to let you know that the counters’ gorgeous. Not for one minute did I doubt that they would be. I’m so impressed with you and the New Century team. The fabricators and installers are fantastic. My job was so small as compared to most of your projects, but at all times, I was treated with the same VIP service and courtesy as a “big” customer. I appreciate having your craftsmanship displayed in my home. Thank you and I look forward to proceeding with the next projects I have planned and will enthusiastically recommend you to others. I’ll also put New Century Kitchen & Bath on my real estate company’s list of preferred service providers which will be shared with several hundred Rockcliff Realtors.
Thanks, Rocki l., Danville
Craftsmanship and Work Quality
We’re very much enjoying our bathroom remodels. Everyone who sees them really likes the beauty and quality of the remodel… I told them about how we really appreciated some of the workmen that came to our house, and how they should request for those same workmen, if at all possible. We so appreciated the craftsmanship and work quality from these men.
Dorrie H., San Leandro [Read More]
The job turned out extremely well! Thank you so much for your guidance and for sending a crew that was very professional and better than one time, they were EARLY!
I just wanted to say thank you so very much for responding so quickly and skillfully to my emergency request… I was incredibly impressed with Jose’s knowledge and skill. He knew instantly that the problem was due to a breakdown of the grout. Water had leaked through to the wood underneath the granite, swelled and caused a break in the seam. Jose did a spectacular job fixing the granite. It’s perfectly flush and looks brand new.
Helen A., Walnut Creek [Read More]
Just a short note to let you know our baths are now completely up to par and fully operational!…All in all, we’re extremely pleased with the results of all your hard labor and your immediate responses to a couple of minor problems. You can consider us as more than just “satisfied customers.” …It’s been a distinct pleasure planning and dialoguing with all of you.
Daryl Y., Oakland [Read More]
Excellent Service and Workmanship
We sincerely appreciated your prompt attention and resolution in this matter of repairing our granite top. Thank you and Jason for coming out and fixing our table. It’s better than new! As always, I highly recommend NCKB for all stone work to my friends and neighbors. You have excellent service and workmanship.
Thanks, Elaine L., Alameda